The former lobby to the hospital was ineffective for staff, completely hid the gift shop and presented a poor first image of the hospital. The renovation intended to create a great first impression to visitors, to locate the desk in a position to control visitors, to create improved wayfinding and to create an image of the hospital in keeping with their high standards of care. The upgraded finishes extend beyond the main lobby to several seating area, a donor recognition area, elevator lobbies, and to the adjacent radiology area which was also completely renovated.